General Manager, Insurance Brokerage Firm
Website Brokerage Firm
Role: General Manager, Insurance Brokerage Firm
Location: Lagos – Responsible for all activities nationwide, might need to travel often
Employment Type: Full Time
Job Summary
• The person will be responsible for overseeing the company’s operations i.e. Sales, Underwriting, Claims Management, Staff Management, operational processes/systems, and marketing.
Duties and Responsibilities
Lead business development activities and the management of relationships with clients.
• Develop, recommend, implement, and interpret client service procedures; evaluate the ongoing effectiveness of current operations and system.
• Coordinate activities with other internal units as required to meet customer needs
• Address unusual or difficult inquiries/situations through direct personal action or refers to the appropriate individuals.
• Ensure effective and efficient management of underwriting and claims units in the organization.
• Management and motivation of staff in the organization.
• Ensure customer complaints are identified and recorded and addressed.
• Participate in Client review meetings, external audit feedback sessions and new business tender processes.
• Work towards agreed budgeted revenue and costs. Construct and effectively manage team budgets.
Lead the management of relationships with industry associations and regulators.
Qualifications, Competencies and Attributes
• Hold a Bachelor’s Degree in Business Management / Insurance
• Must have a minimum of ten (10) years of experience in an Insurance Company or Broking Firm with a proven result-oriented track record.
• Professional qualification in Insurance (CIIN) is a must.
• Personality: A go-getter, enthusiastic, and results-oriented with excellent communication and social skills.
• A self-starter who is able to work with minimal or no supervision
• Computer skills: Must be digitally proficient and familiar with applicable digital tools.
• Honest and with high integrity
Interested candidates should send their application and detailed resume to ExRecruitments@gmail.com on or before April 7th, 2023. All applications will be acknowledged but only shortlisted candidates will be invited for the next stage of the recruitment process
To apply for this job email your details to ExRecruitments@gmail.com